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About Daurwid

A one person owned and operated company specializing in consultation and support of todays technology.

Supporting Orange, Spotsylvania, Culpeper, and surrounding counties.

Call, email or text to setup an appointment today!

Registered as a Orange County Business in December of 2011.

Support business and personal user needs.  IT Support provided for many options.

Multimedia Environments. Computer HD DVR setup customized to users wants as possible.

Wired and Wireless Networking Environment Setups.

Website Hosting. Content Management System Setup like WordPress, Joomla! and Drupal.

Computer Repair and Maintenance. Virus, Spyware and Malware Cleanup and Protection Install.  Home Computer Setup, Installs and Training.

Phone System Install, Repair and Maintenance.

Consulting and Training for Do-It-Yourself-ers for all of the above.

*All hardware must be paid for and provided by customer*

Service Notes To Customer

So you just had your computer serviced by DAURWID.  There are a few things you should know about in case I missed them during the final review of your service.

We maintained your PC.  You should consider this similar to how you treat your automotive vehicle.  Every year you should have it serviced or perform some simple procedures to lengthen the life span of your computer.

Here is the breakdown of our Standard Operating Procedures during a full mainteancen service.

1. Shutdown PC.  Unhook all wires and connectors.  Make sure you are properly grounded before touching computer parts or cases.  I recommend touching your computers power supply to properly ground yourself.

2. Take PC outside, use compressed air canister, leaf blower, blower vac, or compressed air machine to remove any and all dust from the system.  Be careful to not damage existing parts when opening the case.  Perform this same procedure to the monitor.  Use a cloth non-abrasive product to clean your monitor surface.  Alcohol and paper towels could scratch the screen.

3. Verify all wires are safe and not exposed or damaged.  If so, replace them at the customers discretion.

4. Clean up the PC environment and reinstall the PC being careful to not be too forceful with the connectors but making sure that they are securely seated into their respective slots.  Make the power cord be the last connector you hook up.  Power on the PC.

5. Once booted. Shutdown all unnecessary services found in the tray or started at Startup.

6. Remove all items in the "Start Up" folder under "Programs" in the Start Menu.  Find other programs that start at boot and disable their auto load option through preferences.

7. Restart before moving forward.

8. Remove all toolbars.  Toolbars can slow your website browsing, monitor your activities and steal your information.  Your browser provides you with an existing toolbar that you can customize like almost any other toolbar.  If you choose to install another program on your computer, make sure you UNSELECT installing "extras" and "toolbars."

9. Remove any Anti-Virus software that exists.  Microsoft now provides free Anti-Virus to all legitimate Windows Operating System owners.  We will install Microsoft Security Essentials free of charge and run a full system scan as a part of our diagnostics.

10. Run "Disk Cleanup" under System Tools and remove all temporary files and unnecessary logs.

11. Run All Windows Updates.

12. Install Spywareblaster from Javacool Software.  Update it and run it's immunization feature.  The immunization feature allows your system to immediately block requests to access known bad websites.  It is recommended to run the Update and Immunization feature monthly for best results.

13. Install Spybot: Search & Destroy from SaferNetworking.org.  Update it, run it's immunization feature, and run a full system scan.  This software covers other known bad websites that Spywareblaster does not.  This software is very full featured and allows access to system information for the technicians for diagnostic and repair purposes.  It is recommended that the customer update this software, update it and run a full system scan monthly.

Service Costs

Home/Personal Users:

System Maintenance and Performance Service: $50

Virus Removal and Protection: $50

Operating System Backup & Re-install: $75

Document Backup: $25

Combined services can be discounted.  Travel to on-site locations can incur driving costs or fees.  Other services will be assessed upon request and time available.

 

Businesses:

All work for businesses is done on a contract basis.  Contact Daurwid IT Support to obtain a quote for services.

Supported Examples:

Telephone Systems and Wiring

Local Area Network Systems and Wiring

Computer Environment and Point of Sale

Printer Maintenance and Support